Policy last updated on March 5, 2021.
At tr4yts.com, we respect your concerns about privacy and value our relationship with you.
By using Tr4yts.com and the Tr4yts platform(s), including social media, you consent to the transfer of your data overseas and across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. The laws governing data in your home country may differ from those in the countries to which data is transferred. By accessing and using our website and mobile applications, you consent to the transfer of your data in this manner.
- PERSONAL INFORMATION WE COLLECT
We collect personal information including your name, address, telephone number, email address, site password, demographic information, user set objective of your workout(s), user set macro nutrition goals, user inputted weight, user inputted height, user submitted activity level, birthday, purchase history, profile photos, completion status of workout(s), health information or financial information when you visit the Sites, create an account with us, or register a product or purchase with the Sites. Some of our Sites also offer you the option to interact with, capture, or save information through the Sites. This may include the upload of photos or personal information in a freely distributed form.
We do not store credit card or payment information, but some of our payment processors could. We change these processors from time to time please read their specific privacy policies separately.
We collect information through cookies and beacons on our Sites including your IP address, how you use the Sites, and what you have searched for and viewed with the Sites. The information automatically collected will be associated with other personal information we have collected about you. We also automatically collect information about the devices you use to interact with our Sites including your device identifier, web browser, and precise geolocation (with your knowledge and consent).
Additional ways in which personal information is collected and processed are as follows:
- Information You Provide
Precise Geolocation Information. We may offer products and services that require us to collect your precise geolocation. In such instances, you may be required to allow tr4yts.com to collect your precise geolocation, with your knowledge and consent, to provide you with that product or service. If you choose not to provide us with your precise geolocation information, these products and services will not function properly, and we will not be able to provide them to you.
We will also use this precise geolocation information for analytics purposes and will share your precise geolocation information with certain third parties, including, but not limited to, dealers and parties who provide targeted advertising and analytics services.
Newsletters and Other Communications. We may offer online or offline newsletters and other communications or reoccurring emails, about our products, services and promotions. When you sign up to receive these communications, we ask you for personal information, such as your name, postal address and email address. We, or the authorized dealer in your area, will use the information to send you the communications you request and to communicate with you about our products and services.
Feedback, Social Media, Surveys, or Contests. We may offer you the opportunity to participate in social media, online surveys, solicitations, or contests. Information we request includes contact information (such as your e-mail address), photos, health status, weight loss, demographic information, videos, and diet/workout plans. Participation in social media, surveys, solicitations, or contests is completely voluntary. Therefore, you have a choice as to whether to disclose any information. We, our business partners, or the authorized dealer in your area, will use the information provided to notify contest winners and award prizes, to monitor or improve the use of one or more websites or advertising, and to provide aggregated information for marketing analyses. By submitting information to us via contests, social media, or directly, you grant tr4yts.com an unlimited non-exclusive license to utilize your photo and success story in a variety of marketing mechanisms without attribution or royalty. We may utilize said data, except for your name and contact information, to create new intellectual property and or programs without attribution or royalty. You recognize that social media supported fitness is a key and fundamental part of our program, to which you consent. We hope that you and your peers get healthy together.
That being said, upon request we will remove any identifiable information, photos, or plans from any digital distribution mechanism within 30 days. We will agree to stop utilizing said identifiable information from any print or semi-permanent publications on any future publications or prints that require a revision. We reserve the right to continue to create old versions or print runs.
Careers. Our Sites may include a link to Tr4yts Careers so that you may search for open Tr4yts positions and apply for positions by submitting your resume and other personal information, such as your name, contact information, and job history. We use the information you submit to evaluate your interest in employment and to contact you regarding possible employment.
- Online Sales
Tr4yts Sites. Our branded merchandise and services are offered for sale by Tr4yts directly from the Sites. If you transact with Tr4yts via our Sites, your information will be collected to process orders. Your information will be collected either by Tr4yts or by an authorized third-party payment processor.
Referral Service. From time to time, we may offer a referral service that allows you to inform your friends and other acquaintances about products and/or information contained on (or through) Tr4yts’ websites. If you elect to use such a referral service, the following will apply; email address(es) will be collected for the purpose of sending a one-time email for which you will be noted as the sender of such email. Tr4yts will be a service provider facilitating such delivery.
- Information We Collect Using Cookies and Other Technologies
Most web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features and functionality of the Sites.
IP Addresses. An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website and/or app, we view the IP address of the device you use to connect to the Internet. We then use this information to determine the general physical location of the device and understand the general locations of our website visitors. We also use this information to enhance our website and/or app.
- Mobile Services
Any information we obtain from you in connection with any mobile service, including SMS services, may include your name, address, mobile phone number, your mobile service provider's name, and the date, time, and content of your messages. In addition to any fee we may charge, your mobile service provider's standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis. You may opt out or change your information for mobile services via email to [email protected] or by sending "STOP", "END", "QUIT" to the SMS text message you have received. However, such opting out will not apply to any communications from our other website offerings you have registered for or from the Network Sites to whom we may have already provided your information. You must opt out directly with each respective affiliate and follow their individual opt out policy.
- PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
The information we collect is processed for the following purposes:
- To serve the functions of the Sites;
- To manage everyday business needs, such as administration and improvement of the Sites;
- To analyze the Sites’ performance and functioning;
- To analyze how you use the Sites and to perform other market research;
- To provide information and communicate with you about our products and services;
- To provide you with advertisements based on your interests;
- To create and foster a wellness environment and community including targeted advertisements to said community;
- To provide you with information about financial options for the purchase of our products;
- To facilitate your interaction through our Sites with other consumers, including through social networking; and
- To send you further notices, promotions, solicitations, brochures, or other marketing materials regarding our Sites, our products, and the services of our businesses, affiliates, business partners, or authorized dealers.
Tr4yts processes this information where we have a legal basis to do so. The legal basis that we will rely on will be one of the following:
- You have consented to our processing your personal information;
- The processing is necessary to perform a contract with you or to fulfill a request you have made;
- The processing is necessary to comply with a legal obligation that applies to Tr4yts under United States, European Union, Member State, or other applicable law; or
- The processing is necessary for purposes that are in Tr4yts’s legitimate interests as a retailer in order to protect our business, grow our business, and better understand our customers.
We may use your personal information to develop a personal profile about you. We may use the personal information in your profile to respond to requests and market directly to you upon request.
If you notify us that you do not wish to be contacted for marketing purposes, we will not send you marketing information.
Our Sites collect personal information about your online activities over time and across third-party websites or online services.
- PERSONAL INFORMATION WE SHARE
We share the information you provide with affiliates, subsidiaries, sales representatives or authorized dealers in your area, other business partners, and third party marketing partners. They may use your information to communicate with you about their products and services, and to send you further notices, promotions, solicitations, or brochures, and other marketing materials regarding our website, our products, and the services they provide. With your knowledge and consent, we will also share your precise geolocation with third parties, including, but not limited to, dealers and parties who provide targeted advertising and analytics services.
We also share your information with third parties who perform services and functions on our behalf to support our interactions with you including, for example, providing our products and services, administering surveys or contests, hosting product reviews, or communicating with you. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, we will disclose information about you:
If we are required to do so by law or legal process;
- To law enforcement authorities or other government officials;
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
- If this is necessary to protect the vital interests of a person;
- To protect our property, services and legal rights;
- To prevent fraud against Tr4yts, our Sites, our affiliates, business partners, or authorized dealers;
- To support auditing, compliance, and corporate governance functions; or
- To comply with applicable laws.
We reserve the right to disclose and transfer all information related to our Sites, including personal data, to a subsequent owner, co-owner or operator of one or more of the Sites or in connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our stock and/or assets, or other corporate change, including, without limitation, during the course of any due diligence process.
- LINKS TO OTHER WEBSITES
Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from our Sites. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not part of this website, we are not responsible for their content, any use of the websites, or the privacy practices of any of those websites.
- THIRD-PARTY ADVERTISEMENTS
Third parties, including advertisers, will collect information, potentially including personal information, about your activities over time and across different websites when you use the Sites. Those third parties provide Tr4yts with data collection, reporting, ad response measurement, analytical information, and assist with delivery of relevant marketing messages and advertisements.
Many third-party advertisers and some web browsers and mobile devices allow you to opt out of third-party advertising. Information and resources to opt out of interest-based advertising are available from the Digital Advertising Alliance at http://www.aboutads.info/choices/. You may also opt out of tracking and receiving targeted advertisements on your mobile device by some mobile advertising companies and other similar entities by downloading the App Choices app at: www.aboutads.info/appchoices. Please note, opting out through these mechanisms does not opt you out of being served advertising. You will continue to receive generic ads while visiting the Sites and elsewhere online.
- HOW WE PROTECT PERSONAL INFORMATION
We maintain reasonable security procedures and practices appropriate to the nature of the personal information we collect to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide when visiting or using the Sites. Despite our efforts to safeguard your personal information, we cannot guarantee it will be completely secure from unauthorized access, disclosure, use, or alteration. In particular, there is always an inherent risk in the electronic transmission and storage of information. To protect the security of your user name and password, we recommend that you use a complex password that is different from passwords you use for other activities, keep all your passwords in a safe place, and do not share your passwords with others. Always remember to logout after your session ends so that other people cannot access your account information.
- CHILDREN’S PRIVACY
Our Sites are not directed at children under the age of 18. You specifically recognize and consent that you are 18 years of age or older before using this Site. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 18, we will promptly delete that information. If you believe you or your child’s information has been captured while under 18 years of age, please contact us immediately at [email protected] and we will immediately remove this information.
- YOUR RIGHTS – ACCESS & CORRECTION
You have the right to request access to the personal information we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the information. You also have the right to request a copy of the information we have collected about you. In certain situations, you may also request that we restrict or cease processing your information.
If you would like to make a request to access, review, or correct the personal information we have collected about you, please contact us through one of the methods in the “How to Contact Us” section, below.
To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your information.
You will be notified of any actions taken on your personal information in response to a request submitted for modification, deletion, or restrictions on the processing of your personal information.
When data processing is based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before such withdrawal. You also have a right to data portability when the data processing is based on a contract between you and Tr4yts and the data was processed by automated means. You may exercise these rights by submitting a written request to [email protected], Tr4yts will respond to your request within one month.
You have the right to lodge a complaint with the appropriate privacy or data protection regulator in your jurisdiction.
- RETENTION OF PERSONAL INFORMATION
Tr4yts retains all personal information for the duration of the relevant business relationship or, where required, in accordance with its information management policies and schedules. When deleting personal information based on a request by the data subject, Tr4yts will make reasonable attempts to ensure that all instances of the information are deleted in their entirety. For requests for access, corrections, or deletion, please refer to the “Your Rights - Access & Correction” section of this policy.
Tr4yts maintains documentation, including a data processing activity register, to demonstrate compliance with its obligations and to allow audits, including inspections, to be carried out by Tr4yts or another auditor it has mandated, and to participate in such audits.
- HOW TO CONTACT US
Email: [email protected]
If you would like to make a request to access, review, or correct the personal information we have collected about you, update your preferences, have your information removed from our mailing lists, or no longer receive marketing e-mails resulting from information collected, you may do so by:
- Adjusting the settings in an account you created through the Sites;
- Unsubscribing via the links contained in emails from us; or
- Contacting us at contact @tr4yts.com